Effective Date: 4 Sept. 2023
1. Introduction and Scope
At Lumive, we prioritize your privacy. This policy outlines our practices regarding the collection, use, and sharing of your personal information. By accessing our website, you consent to the practices described herein.
2. Data Collection
We gather information you provide directly, data automatically collected when you use our website, and information from third-party sources. This encompasses account details, device information, and other data pertinent to our services.
3. Data Analytics
Lumive employs data analytics to enhance our products and services. We analyze user behavior and trends to improve user experience. To ensure individual user identities remain anonymous, we use pseudonymization and statistical methods to aggregate data and remove personal identifiers.
4. Cookies and Tracking
Cookies are small data files stored on your device. Lumive’s website uses cookies to enhance user experience, remember user preferences, and for analytical purposes. You can manage your cookie preferences or opt-out in your browser settings.
5. Third-Party Service Providers
Lumive collaborates with trusted third-party service providers to offer certain functionalities and services. These providers may access specific personal data, strictly for performing tasks on our behalf. They are obligated to protect your data and not to disclose or use it for other purposes.
6. International Data Transfers
Lumive, as a global brand, may transfer data across borders, including to countries outside of your home country. Typically, data is stored in the nearest data center to your country of sign-up. We ensure all data transfers are compliant with relevant data protection laws and have stringent safeguards in place. If you have concerns about where your data is stored or transferred, please contact us for more specific information.
7. Purpose of Data Processing
We utilize the collected data to offer and enhance our services, for marketing research, and to adhere to legal obligations. Your data assists us in serving you more effectively.
8. Data Sharing
We might share your data with trusted third-party service providers and business partners, or in the event of a business transfer. All third parties are obligated to respect your data’s security and treat it in line with the law.
9. Security
Lumive takes security seriously. We employ various measures, including encryption, firewalls, and regular security audits, to safeguard your information from unauthorized access, alteration, or destruction.
10. Data Subject Rights
You possess the right to access, correct, or delete your personal data stored with Lumive. Reach out to us to exercise these rights.
11. Data Retention
Lumive retains your data as long as necessary to fulfill the purposes for which it was gathered, unless a longer retention period is mandated by law.
12. Children’s Privacy
Lumive’s website is not designed for users under the age of 13. We do not knowingly gather data from minors.
13. Policy Updates
Any changes to this policy will be communicated on this page. We advise reviewing it periodically.
14. Dispute Resolution
Should you have concerns about our data practices, please get in touch with us. We strive to address all complaints promptly and effectively.
15. Regional Regulations
Lumive complies with all regional data protection regulations. If you’re a resident of a specific region, such as the EU, you might have additional rights.
16. Transparency
Lumive is committed to transparency. Our privacy policy, available on the Lumive website, explains our data collection and privacy practices. Users can also contact Lumive with questions about its data collection and privacy practices.
17. User Rights
Users have certain rights over their data, such as the right to access, correct, or delete their data. Lumive provides users with the ability to exercise these rights through its privacy policy and customer support channels.